Contact me within: 3 days of delivery to report a defect or flaw, please provide images of the issue in your email. A replacement will be processed as soon as you send images of the flaw.
I don't accept cancellations or returns for "wrong size selected", "did not fit", or "wasn't what I expected" or "selected the wrong color" or "won't arrive in time" or "didn't arrive in time" or "I didn't read the description".
Size charts and detailed descriptions are provided, don't skip them. If you are unsure of anything open a chat request or email me for help BEFORE purchase. These items are custom made to order just for you, so please keep that in mind when ordering.
The following items can't be returned or exchanged under any circumstances
- Custom or personalized orders
- Items on sale
Refunds are not provided if there is a shipping delay due to situations beyond my control. This includes but is not limited to: shipping carrier delays, pandemics, states of emergency, etc.
Refunds are not provided for items lost in transit or returned to sender due to bad addresses. Triple check your shipping address before purchase.