Q. What is the status of my order?
A. All items on this website take about 1 week to make (as mentioned in their respective descriptions) and normally arrive in about 2 weeks or less (as also mentioned in their respective descriptions). If less than 1 week has passed, your item is still in production. If it has been more than 1 week since you ordered, and you have not received tracking info, your order is probably slightly delayed due to some aspect of COVID-19 restrictions. However, feel free to use the contact page to find the status of your order if more than 1 week has passed and you do not have a tracking number yet.
Q: How do the items on this website fit?
A: Every item should have a size chart posted in the description. Please refer to the description. If there is not a size chart shown, please open a support chat request so one can be posted asap.
Q. Is my order delayed due to COVID-19 closures and stay-at-home executive orders?
A. If more than 1 week has passed since you paid and you still do not have tracking information, then you can conclude that your order has in fact been delayed. But please feel free to use the contact page to find out for sure.
Q. Why is my order delayed due to COVID-19?
A. This website partners with production facilities all over the United States, each one has limitations on building occupancy and some have shortened operating hours. This is creating a bottleneck.
Q. How long will my order be delayed due to COVID-19?
A. Delays, if and when they do occur, have been projected to extend wait times by about 1 week.
Q. Can I cancel my order if I don't want to wait out these COVID-19 delays?
A. Unfortunately no, we pay our contracted facilities as soon as you pay us, and they do not allow us to pull any items from the production line.
Q. What types of items on this website are experiencing delays?
A. Cotton Graphic T-Shirts, Cotton Graphic Hoodies, Cotton Graphic Pullover Sweatshirts.
Q. What type of items on this website are NOT experiencing delays:
A. All over print apparel.